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We know you want your order fast! We do everything possible to get orders out the door as quickly as we can. Below is some important information with regard to our shipping policies. Before you order, please take a moment to review this information.
The vast majority of orders arrive without any problems or damage. Unfortunately though, bikes are big and heavy and will occasionally get slightly damaged in transit. If you bike arrives with a little damage, or if you notice the box is damage. If your box looks damaged, please do not refuse delivery. Accept the delivery, and please just contact us to open a damage claim. We will help you out!
Notice: bikes may get a few minor scratches, scuffs or scrapes during shipping. Additionally, they might have a little bit of dust on the frame since they are coming fresh out of the box. Very minor scratches and dust are considered normal. You'll need to take a few minutes to clean up the bike and possibly even buff out a small scratch or two. It's really no big deal, but we thought you should know!
